Getting started with Dashlane for iOS

You must have a Dashlane account to use the app. You can create an account directly on the iOS app or create it on your computer and then sync your account across all your devices. If you are not sure if your iOS device is compatible with Dashlane, please check the minimum requirements page.

Creating your Dashlane account

First go to the App Store and download Dashlane.

When you open the app for the first time, after swiping through some brief introductory screens, you will be asked whether you want to create a new account or whether you already have an account. Tap on the Create account button to create your account.

You will first be prompted to enter your master password, which is the password you will need to log in to your account whenever you want to access your Dashlane-saved data, on your iOS device and on your other devices. Remember to make it at least 8 characters long, with at least one number and one lower and uppercase letter. Keep in mind that if you forget your master password, we will not be able to generate a new one and send it to one: for security reasons, you master password is not stored on our servers and your data cannot be decrypted without it. You are the only one to have the key to your data!

You will then be prompted your email address. This will be your Dashlane ID, which you will use to log in to your Dashlane account on all your devices. The Dashlane confirmation emails will also be sent to this email address.

Your account has been created! You can now access it from any computer and from any iOS and Android device. Be sure to remember your Dashlane ID and your master password. The app will then offer you to go through a brief onboarding where you will be prompted to enter your first passwords.

If you already have a Dashlane account

Simply click on Sign in and enter your Dashlane ID, which is the email address you used to set up your account, and your Master Password. Click here if you've forgotten your Master Password.

You will be sent a six-digit security code by email. You will need to enter it in order to authorize your account on this new device. You can manage your authorized devices from the Web App. Click here for more info on this: How to manage your authorized devices?. If you encounter a problem with your security code, please close the app completely and then reopen it again. This will send a new code to your email. Make sure you check your Spam or Junk Mail folder. If you are still having trouble with this step, please click here.

Key features

If you don't want to enter your master password each time you log in to Dashlane, you can set up Touch ID or a PIN code for your Dashlane account, meaning that you will be able to authenticate with extra conveniency without compromising your security. To do so, go to the Settings tab, select the Security section and activate the setting of your choice. 

You can also find more information about these features on the following dedicated article: How to setup Touch ID or PIN code lock in Dashlane

The Dashlane app can also show you how to use Dashlane in Safari and Chrome to browse the Internet faster and seamlessly. In order to see our activation tour, go to the Tools tab, tap on Dashlane Extension and follow the short on-boarding.

More information on how to add Dashlane to your browsers and app can be found here: How to add Dashlane to your browsers and apps

Visit the iOS section of our Help Center to become an expert at using the Dashlane app on your phone!

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