How to import a CSV file
Dashlane lets you import from specific password managers or browsers, but you can also import a CSV file into Dashlane, and this article will explain how!
This is because Dashlane cannot offer a specific import function for all password managers, so you may need to export a CSV file from that password manager and import it into Dashlane.
Note that this feature is only available on Windows and macOS. If you do not see this menu, click here to check the minimum requirements and make sure you are running the latest version.
- What can I import with this function?
- Template you can use
- What do I need to put in my CSV file?
- How do I import my CSV file?
- Problems importing?
What can I import with this function?
You might be keeping your passwords in another password manager that we don't have an importer for in the File → Import passwords menu (we have special importers for LastPass, 1Password, RoboForm, PasswordWallet and KeePass!) Or maybe you just have your passwords saved somewhere else and want to import them into Dashlane.
You can do this by either exporting a CSV file from wherever you have your passwords, or creating a CSV file yourself of all your passwords.
Template you can use
If you want to see how your CSV file needs to be formatted, click here to download a CSV template to which you can add your data, and then import it into Dashlane.
You will see that the second and third rows of that file are already filled. Please check how they are formatted and use them to add your own rows below.
You can read the next section for more information on how to add your data and make sure Dashlane finds and imports your passwords.
What you need to have in your CSV file to be able to import it into Dashlane
In the first line or row of your file, you need to have at least one of the headings listed below. It doesn't matter what order you have them in or whether you use lowercase or uppercase letters, as long as you have one of these names as your column heading then you will be able to import your file into Dashlane:
- Website* or URL
*You don't have to fill out each column for all your logins. You can leave some of these columns blank, if you like. But to import a credential successfully into Dashlane, make sure you fill out these 3 fields (the other ones are optional):
- Website - the URL of the site
- Login - your username or email for this account
- Password - your password for this account
Open your CSV file in Excel or in a text editor, like Notepad++ (Windows) and make sure you keep the headings for your columns in the first row of your CSV file:
Then add new rows for your data and make sure that each new row is formatted like this:
Site.com,Name,Username or e-mail,Secondary login (optional),Password,Category (optional),Note (optional)
The commas must always be here, even if you do not write anything in the optional cells.
For instance, to import just a site with an e-mail address and a password, then the row must be formatted like is:
Note the two commas before your password and the two commas at the end of the row. This is because the Secondary login is empty here, and because there is no Category and no Note. You need to keep all the commas for each row, otherwise Dashlane will not be able to read and import your data.
When you are done, save the file and make sure you keep the file extension as .csv. For example: "my_passwords.csv"
This is what your CSV file should look like in Excel:
This is what your CSV file should look like in a text editor like Notepad++:
Make sure you don't have any spaces between the titles on the first row.
How do I import my CSV file?
To import your file, open Dashlane and go to File → Import passwords → Custom CSV file.
Then choose your CSV file and this will import into your Dashlane account!
Exporting a CSV file from Excel on macOS
If you are exporting your data from Excel on macOS into a CSV file, you may have up to three different versions of the CSV file to be saved: Comma Separated Values (csv), MS-DOS Separated Values (csv), Windows Separated Values (csv).
Select Windows Separated Values here, as this is the only one that can be read by Dashlane.
How to convert the CSV file into the right CSV format
If Dashlane does not find any data in your CSV file, please open your file in Notepad++ (Windows) and then go to Edit → EOL Conversion → Windows Format and save your file. If your file was previously saved in another format (such as "Old Mac Format"), Dashlane won't be able to import the file.